Terms of Usage

Last Updated: February 4, 2026
These Terms of Usage (“Terms”) govern your access to and use of the BizMic website, software, applications, APIs, and related services (collectively, the “Services”), provided by BizMic (“BizMic,” “we,” “us,” or “our”).

BizMic is a Software Development Company that builds and provides technology solutions. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
 

1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Services. By using BizMic, you represent that you have the legal authority to enter into these Terms on behalf of yourself or the entity you represent.  

2. Account Registration and Security

Certain features require account registration. You agree to:
  • Provide accurate and complete information
  • Keep your login credentials confidential
  • Promptly notify us of unauthorized account use
You are responsible for all activities conducted under your account. BizMic is not liable for losses caused by unauthorized access resulting from your failure to secure your credentials.  

3. Nature of Services

BizMic provides software and software development services only. BizMic:
  • Does not operate as a telecommunications provider
  • Does not initiate or control user communications
  • Does not provide legal, compliance, or regulatory advice
Customers are solely responsible for how the Services are configured, deployed, and used.  

4. Acceptable Use

You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations. You must not:
  • Use the Services for illegal, fraudulent, or deceptive activities
  • Infringe intellectual property or privacy rights
  • Upload malicious code, spam, or abusive content
  • Reverse engineer, copy, resell, or exploit the Services
  • Interfere with system security or performance
BizMic reserves the right to suspend or terminate access for violations.  

5. AI-Powered Features

BizMic software may include artificial intelligence and automated features, such as analysis, transcription, summaries, insights, recommendations, or workflow automation. You acknowledge that:
  • AI-generated outputs are automated and may be inaccurate or incomplete
  • Outputs are provided for informational or productivity purposes only
  • You are solely responsible for decisions or actions taken based on AI outputs
BizMic makes no guarantees regarding the accuracy, reliability, or suitability of AI-generated results.  

6. Voice, Audio, and Call-Related Functionality

BizMic software may allow users to process, analyze, or integrate voice or audio data, often through third-party services or customer-managed systems. BizMic:
  • Provides software tools only
  • Does not provide voice, calling, or recording services
  • Does not participate in or monitor communications

Call Recording Compliance

If you use BizMic software to record or analyze calls or audio, you agree that:
  • You are solely responsible for obtaining all legally required consents
  • You will comply with all applicable call recording, privacy, and data protection laws
  • BizMic is not responsible for unlawful or unauthorized recordings
 

7. User Data and Content

You retain ownership of all data, content, and information you submit to the Services. You grant BizMic a limited right to:
  • Host, store, process, and transmit data as required to operate the software
  • Use anonymized and aggregated data to improve platform performance and reliability
BizMic does not use customer-identifiable data to train AI models unless required by law or explicitly permitted by the customer.  

8. Data Protection and Global Compliance

BizMic processes personal data in accordance with applicable global data protection laws, including:
  • GDPR (EU/EEA)
  • UK GDPR
  • CCPA / CPRA (California)
  • Other applicable international regulations
BizMic acts as:
  • a Data Processor for customer-provided data
  • a Data Controller for its own operational data (billing, marketing, support)
Details on data handling are provided in our Privacy Policy.  

9. International Data Transfers

BizMic operates globally. Your data may be processed in countries outside your country of residence. We implement appropriate technical and contractual safeguards to protect data during international transfers.  

10. Subscriptions, Fees, and Payments

Some Services require payment or subscription. You agree that:
  • Fees are charged as displayed at purchase
  • Payments are non-refundable unless required by law
  • Pricing or plans may change with prior notice
  • Failure to pay may result in suspension or termination
 

11. Intellectual Property

All software, source code, designs, trademarks, logos, and platform content are owned by or licensed to BizMic. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services during your subscription period. No ownership rights are transferred.  

12. Third-Party Services

The Services may integrate with third-party platforms or tools. BizMic is not responsible for third-party services, content, availability, or practices. Your use of third-party services is governed by their respective terms.  

13. Availability and Modifications

BizMic does not guarantee uninterrupted or error-free Services. We may:
  • Modify, update, or discontinue features
  • Perform maintenance without notice
  • Suspend access for security, legal, or operational reasons
 

14. Termination

BizMic may suspend or terminate access if you:
  • Violate these Terms
  • Misuse AI or data processing features
  • Fail to comply with applicable laws
  • Fail to pay applicable fees
Upon termination, your access will cease and data may be deleted according to retention policies.  

15. Disclaimer of Warranties

The Services are provided “as is” and “as available.” BizMic disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and accuracy.  

16. Limitation of Liability

To the maximum extent permitted by law, BizMic shall not be liable for:
  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business
  • Errors or reliance on AI-generated outputs
BizMic’s total liability shall not exceed the fees paid by you in the 12 months preceding the claim.  

17. Indemnification

You agree to indemnify and hold BizMic harmless from claims arising out of:
  • Your use of the Services
  • Failure to obtain required consents
  • Violation of laws or third-party rights
 

18. Governing Law

These Terms shall be governed by the laws of Bangladesh, without regard to conflict of law principles.  

19. Changes to These Terms

BizMic may update these Terms from time to time. Continued use of the Services after updates constitutes acceptance of the revised Terms.